A Refund Request will be considered valid only if it is made through an email to [email protected] or through the My Welfare App clearly specifying your email address and phone number used during registration within 3 days of the purchase.
No refund request will be accepted after 3 days of the purchase. No refund is applicable for Published in Bangladesh Gazette "Social Welfare Services" and "Social Business" and "ICT Business" and "Fintech Business" and "Community Social Services (CSS)" and "Sustainable Development Policy (SDP)" Registration and subscription services fees or any others fees. Please contact customer support for a solution.
Refunds shall be made through mobile financial services with which the purchase was made within 15 days of the refund request being successfully processed and approved by Welfare Technologies Services Limited. This confirmation will be sent to the user by email.